Which regions support delivery?
Due to the volatility of international shipping and to ensure the quality of our service, we currently only support orders from the continental United States.
Any subsequent adjustments will be posted on our website without prior notice. We apologize for any inconvenience this may cause you.
Modify the address
Please check the order information carefully before payment. Shipping information cannot be changed after shipping.
If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to [email protected], and we will try our best to contact the courier company to modify it.
The resulting additional shipping or additional charges are borne by the customer.
Order processing time
Our service hours are Monday-Friday/8:00AM-8:00PM (MST).
For all US paid orders, we process within 1-3 business days.
Note: Order processing ends at 8:00 PM every day, orders placed after 8:00 PM will be prioritized on the next business day.
Orders are not processed on weekends.
What should I do if the order processing time is too long?
We apologize if your order has not been shipped for more than 3 business days.
You can contact us at [email protected]; we will process your order as soon as possible.
If you need to cancel your order, we will arrange a refund for you and the amount of your payment will be refunded to your payment account within 1-2 business days.
How long will it take for the product to be shipped?
For all USA orders, we ship free of charge using Standard Shipping with no courier fees, and delivery is 2-4 days after the courier is sent.
After placing an order, we will send an email with the order number and order tracking code to your mailbox, please keep it safe, this is your proof of purchase at phoneprivacyscreen.com.
Delivery time
Delivery time for orders is 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
In the event of a large-scale event, the number of active orders increases sharply, and there will be a slight delay in delivery. Please forgive me.
How to deal with the long transportation time of the goods?
If the user does not receive the goods within the standard delivery time, you can contact us at [email protected] and we will try our best to help you contact the logistics company.
Sales Tax
Sales tax is borne by the customer, thank you for your understanding.
Packaging
We pack it in a special bag, then pack it into an outer box and seal it for shipping.
Please check that the package is in good condition before signing for it.
If the mobile phone ornament is damaged or dirty, please reject it and contact customer service to explain the reason in time, we will follow up in time.
If you have any questions about the content of the page, please contact customer service Pamela Gorrie via [email protected], we will solve the problem for you within 1 business day.